Privacy Policy

At KiwiSpin, protecting the personal information of our players is a top priority. This privacy policy outlines how we collect, use, protect, and handle data for all users. We are committed to transparency and ensuring that all activities on the Kiwi Spin casino 2026 comply with data protection standards. Understanding how information is managed is crucial for a secure gaming experience, and this document provides a clear overview of our practices. For further information on safe gaming, please see the KiwiSpin responsible gambling page.

Information We Collect

To provide a secure and personalised gaming service, KiwiSpin collects certain types of information during registration and general use of the platform. This data is essential for account operation, transaction processing, and regulatory compliance.

Personal Identification Data: This includes a full name, date of birth, and copies of identification documents required for Know Your Customer (KYC) checks.
Contact Information: A valid phone number and residential address may be collected for verification and communication purposes.
Financial Details: To facilitate deposits and withdrawals, we process information related to payment methods, such as NZ bank account details for transfers with Kiwibank or ANZ Bank, and wallet addresses for USDT TRC20 transactions.
Technical Data: We automatically log technical information, including IP address, device type, operating system, and browser details to ensure platform security and optimise the user experience.
Usage Information: Details of gameplay, transaction history, bonus claims, and interactions with customer support are recorded to manage the account effectively.

How We Use Information

The information collected serves several key functions, all aimed at delivering a reliable and compliant gaming environment. Every piece of data has a specific purpose related to the services we offer.

We use personal data to set up and manage player accounts, verify identity to prevent fraud, and process financial transactions in NZD and supported cryptocurrencies. It is also used to communicate important account-related updates and respond to enquiries through our support channels. Furthermore, data is utilised to meet the legal and regulatory requirements of our Anjouan Gaming License, which includes monitoring for suspicious activity and promoting responsible gaming.

KiwiSpin does not sell or rent personal information to third parties. Data is only shared under specific circumstances to ensure the smooth operation of our services. This includes sharing information with trusted payment processors to handle deposits and withdrawals, and with game providers to enable access to their software. We may also disclose information to regulatory bodies or law enforcement agencies if legally required to do so. All third-party partners are required to adhere to strict data protection standards.

Data Security

Protecting player data is fundamental to our operations. We implement robust technical and organisational security measures to safeguard information from unauthorised access, alteration, or destruction. All data transmitted between a player’s device and our servers is protected using SSL encryption. Personal information is stored on secure servers with restricted access. While we take every precaution to secure data, players also have a responsibility to protect their login credentials and keep account details confidential.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored on a device that help us remember preferences, maintain login sessions, and gather analytical data about site traffic. This information allows us to improve website functionality and tailor our offerings. Players have the option to manage or disable cookies through their browser settings, though this may affect the availability and functionality of some services.

Player Rights

Players have several rights concerning their personal data. These include the right to access the information we hold, the right to request corrections to any inaccurate data, and the right to request the deletion of personal information, subject to our legal and regulatory retention obligations. To exercise any of these rights, players can contact our customer support team via Live Chat or other available channels.

Changes to This Policy

KiwiSpin reserves the right to update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage players to review this page periodically to stay informed. In the event of significant changes, we will provide notice through the platform or other communication channels.